jayde spa Studio terms & Conditions

MASSAGES

FACIALS

HOLISTIC THERAPIES

HYDROGEN WATER

ICE BATH

MASSAGES FACIALS HOLISTIC THERAPIES HYDROGEN WATER ICE BATH

Cookie Policy

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What are cookies?

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Types of Cookies We Use

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  • Functionality Cookies: These remember you when you return to the site, enabling personalised content such as greeting you by name or remembering your preferences.
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Cookies We Use

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Note: Google may use additional cookies, over which we have no control. These are typically analytical, performance, or targeting cookies.

Your Consent

When using our website, you can choose to accept or decline cookies. If you decline, or block all cookies via your browser (including essential ones), some parts of the website may not be accessible.

All non-essential cookies will expire after 30 days.

Questions or Concerns?

Please email us at: DPO@legacie.co.uk

BUILT FOR
YOU

THE PERFECT
BACKDROP

Terms & conditions

1. Membership Overview

1.1. Membership at Jayde Spa Liverpool Limited (hereinafter referred to as "the Spa") entitles members to use the facilities and participate in activities in accordance with the type of membership purchased.

1.2. By purchasing a membership, you agree to abide by these terms and conditions.

2. Membership Types

2.1. The Spa offers various membership types, each with specific benefits and access levels. Details of each membership type are available at the Spa and on our website.

2.2. The Spa reserves the right to modify membership types, benefits, and pricing at any time.

3. Membership Fees

3.1. Membership fees are payable monthly or annually in advance, depending on the membership plan chosen.

3.2. All fees are inclusive of VAT and are non-refundable.

3.3. Membership fees are subject to change, and members will be notified of any changes at least 30 days in advance.

4. Payment Methods

4.1. Payment can be made by direct debit, credit card, or debit card. Cash and cheques are not accepted for membership fees.

4.2. It is the member’s responsibility to ensure that their payment details are up to date and that sufficient funds are available for each payment.

5. Cancellation and Suspension

5.1. Members may cancel their membership by providing 30 days’ notice to the Spa. If a member chooses to cancel a membership in the middle of a billing cycle, they will still be charged for the next scheduled payment installment. The membership will remain active for 30 days following that payment, after which your membership will officially end.

5.2. The Spa reserves the right to cancel or suspend a membership without notice if a member breaches these terms and conditions or behaves inappropriately within the Spa.

6. Use of Facilities

6.1. Membership entitles members to use the facilities during the Spa’s operating hours and in accordance with their membership type.

6.2. Members must follow all instructions and guidelines provided by Spa staff regarding the use of facilities and equipment.

6.3. The Spa reserves the right to restrict access to certain facilities or activities due to maintenance, events, or other reasons.

7. Health and Safety

7.1. Members are required to complete a health questionnaire before using the facilities.

7.2. Members must inform the Spa of any medical conditions, allergies, or injuries that may affect their use of the facilities.

7.3. The Spa is not responsible for any injuries or health issues that arise from using the facilities. Members are advised to seek medical advice before undertaking any treatments or exercise programmes.

8. Personal Belongings

8.1. Members are responsible for their personal belongings while at the Spa. The Spa is not liable for any lost, stolen, or damaged items.

8.2. Lockers are provided for temporary use during visits and must be emptied after each use.


9. Conduct

9.1. Members are expected to behave respectfully towards other members and staff at all times.

9.2. Any form of harassment, discrimination, or inappropriate behaviour will result in immediate suspension or cancellation of membership.

9.3. Members must adhere to the Spa’s code of conduct, which is available on our website and at the Spa.

10. Children’s Policy

Permitted Hours:

Monday to Friday: Until 6:00 PM

Weekends: 11:00 AM – 2:00 PM


10.1  Conditions of Entry:

Only Legacie Resident Members may bring children. All other guests must be 18+ to enter.



Children must be supervised by an adult (18+) at all times.

Access to certain facilities may be restricted for safety reasons.

Calm and respectful behaviour is expected—disruptive conduct is not permitted.

Parents/guardians are responsible for their child’s safety, behaviour, and belongings.


The spa is not liable for accidents or lost items.


By bringing a child to Jayde Spa, guests agree to these terms. 

11. Guest Policy

11.1. Members may bring guests to the Spa in accordance with their membership type. Guest passes may be subject to an additional fee.

11.2. Guests must adhere to the same rules and regulations as members and complete a health questionnaire before using the facilities.

11.3. Members are responsible for the conduct of their guests while at the Spa.


12. Changes to Terms and Conditions

12.1. The Spa reserves the right to amend these terms and conditions at any time without prior notice.

12.2. Members will be notified of any changes to the terms and conditions via the Spa's website or in writing.


13. Governing Law

13.1. These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

13.2. Any disputes arising out of or in connection with these terms and conditions s

BOOK YOUR EXPERIENCE

Luxurious Lounge with a View

The heart of JaydeSpa is our peaceful lounge, an elegant space where relaxation and sophistication meet. Framed by stunning vistas of Liverpool, the lounge is your sanctuary to recline, unwind, and indulge in self-care. Whether you're enjoying a silky flat white, sipping on a glass of champagne, or refreshing with a fresh juice, our lounge is designed to cater to your every need.

IMMERSE
YOURSELF

Every detail in the JaydeSpa lounge has been considered to ensure comfort and relaxation. Enjoy an afternoon tea with friends, immerse yourself in a good book on our comfortable daybeds, or find a quiet corner to reflect and relax after your treatments. The lounge offers a warm, inviting atmosphere, making it the perfect place to relax and recharge away from the hustle and bustle of the city below. The lounge's panoramic views of Liverpool offer a unique perspective on the city, inviting you to take a moment to appreciate the beauty around you while enjoying our premium services. It's a place where time slows down, allowing you to engage in relaxation and well-being fully.

A Sanctuary Above the City

Our commitment to providing an exceptional spa experience extends beyond the treatments we offer. We believe that the environment plays a crucial role in your wellness journey, which is why our lounge and gym facilities are designed with your peace and comfort in mind.

From the moment you step into JaydeSpa, you'll be enveloped in an oasis of calm, where every aspect of your visit is infused with luxury and attention to detail.